Return Policy

Our Unique Return & Alteration Policy

At Tiesta, each pair is crafted just for you, with the perfect fit in mind! We don’t offer refunds, but we’re here to make sure you love the way your shoes feel and fit.

Need an Adjustment?
Simply send us a short video and a picture of how the shoes fit to hello@tiesta.in. Based on this, we’ll guide you through an alteration process, whether it’s a slight tightening or loosening.

How it Works:
After our team reviews your video, you can send your shoes to us at:

Tiesta Women Accessories Pvt Ltd
C/S, 12/160, Malhar Enterprises Building,
Opposite Bank of Baroda, Sun Mill Compound,
Lower Parel, Mumbai - 400013.

Crafted with Care:
Since each shoe is custom-made from scratch, alterations are done with the same precision and care. We hope your shoes are a perfect fit on the first try, but we’re always here to help make any adjustments.

Feel free to reach out – we want you to love every step with Tiesta!

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